FAQ

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
  • Orders usually take anywhere between 2 - 6 weeks to arrive from the moment you check-out. Here at DDLGverse we process orders immediately, to ensure that you receive your new items as soon as possible!
  • Most orders arrive a lot quicker than this; with orders to the UK & US usually being on the faster end of the scale. Sometimes delivery to more remote locations needs a longer time to arrive, so just sit back and relax and wait for your new goodies!
ONLY PART OF MY ORDER HAS ARRIVED... WHERE'S THE REST?
  • It's on its way! Sometimes when you order multiple items we have to send them in more than one package, and this is to save on shipping costs. It's how we can offer you free delivery forever, no matter the spend or location.
CAN I TRACK MY ORDER?
  • Yes! You should find your tracking number in your order confirmation and shipping emails. If you cannot find your email, please check your spam folder.
WHAT'S YOUR SIZING LIKE?
  • Each item is individually sized. You will find sizing charts in the description of each item. Please ensure you check these and measure up to order accordingly, we don't take responsibility for size ordering mistakes!
HOW MUCH DOES SHIPPING COST?
  • Shipping is free. Forever!
IS SHIPPING DISCREET?
  • All items come in discreet packaging. There will be no mention of the brand or items you ordered on the packaging.